Return Policy – Beauty Barber Equipment
This return policy applies to customers in the United States & United Kingdom. If you run into any issues with your order, we’re here to help, just give us a call or send us an email.
We’ve Got You Covered
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it with no hassle. Here's everything you need to know about our return process.
Return Eligibility & Timeframe
You may request a return within 30 days of receiving your order. To be eligible, items must be:
-
Unused and in original condition
-
In original packaging with all labels/tags intact
-
Accompanied by your proof of purchase (i.e Order Number)
Please note: Original shipping charges are non-refundable.
Exchanges
Need a different item? No problem. We accept exchanges as long as the product is in new, unused condition with original packaging.
How to Start a Return
Reach out to us with your order number and reason for return:
-
📞 Phone: +1 (210) 272-9056
-
📧 Email: support@beautybarberequipment.com
-
🌐 Use the Contact Us page on our website
Our team will guide you through the next steps.
Return Shipping & Costs
Customers are responsible for return shipping unless the return is due to a shipping error or a damaged/defective item.
We recommend using a trackable shipping service and keeping your receipt for reference.
Refund processing time
Once your return is received and inspected, we’ll issue your refund within 10 business days to your original payment method.
Note: Shipping charges are not refundable.
❗ Order Issues or Damaged Items?
-
Wrong item received? We'll cover the return shipping—just let us know.
-
Items arrived damaged or defective? Contact us right away and we'll send a replacement or issue a refund.
🔄 Policy Updates
We may update this return policy from time to time to reflect changes in our process or to meet legal requirements.
📬 Contact Us
Beauty Barber Equipment
📞 Phone: +1 (210) 272-9056
📧 Email: support@beautybarberequipment.com
📍 Address: 1955 Texas Ave, San Antonio, Texas 78228, United States
🕘 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Customer Support: 24/7 Chat Support Available
We appreciate your trust in us and are here to make sure your experience is smooth from start to finish.